Responsible gambling

At Crocs Casino Resort casino, we understand that responsible gaming is essential to ensuring our players' well-being and safety. We want all our members to enjoy the entertainment aspect of online gaming while maintaining control over their spending habits.

Tools for Responsible Gaming:

Deposit Limits: Set daily, weekly or monthly limits on deposits to manage your budget.
Time-Outs: Self-exclusion options ranging from 24 hours to several weeks allow you to take a break and focus on other priorities.
Loss Limits: Establish maximum amounts that can be lost in a set timeframe for added financial protection.
Session Reminders: Set intervals (e.g., every hour) for pop-up reminders displaying your time played, net results, encouraging regular breaks.
Self-Exclusion Process: Request to lock out your account during specified periods and receive suspended marketing communications.

Support Organizations:

For those in need of additional support or help with problem gaming habits:

Links are provided on our Responsible Gaming page to various international organizations as well as Canada-specific resources, offering a range of services from counseling to helplines.
Key local treatment centers and problem gaming hotlines offer assistance tailored for Canadian provinces.

Key Features:

Crocs Casino Resort's responsible gaming platform follows recommended global guidelines outlined by regulatory bodies such as the UKGC. Our measures are:

Age Restriction: An 18+ age requirement is strictly enforced to ensure only adults participate.
Regular Account Monitoring: Checks are made on your account activity, alerting you and our support team if signs indicate problematic behavior.

How We Help:

Through transparent banking policies that prevent withdrawals in instances where bonus terms have been breached, Crocs Casino Resort emphasizes responsible gaming practices. Our 24/7 support channels (live chat & email) provide aid with inquiries or issues related to account management or game play experience.